FAQs

Answers to common questions about orders, sizing, and delivery.

1. What are your delivery times?+-

2–4 days.

Once your order is ready, you'll receive a tracking link.

2. Can I return or exchange my order?+-

3. What if I received the wrong size or a damaged piece?+-

Email us at hala@everaeg.com within 48 hours of receiving your order with:

We'll make sure you get the correct piece.

4. What if I chose the wrong size?+-

Feel free to email us and we'll do our best to help.

5. Do you offer custom sizing?+-

We occasionally take on custom sizing requests — feel free to email us at hala@everaeg.com or DM us on Instagram @everaeg to check availability.

Please note: Custom sizing can take up to 2–3 weeks, depending on fabric and style availability.

6. Do you ship worldwide?+-

Unfortunately we ship only across Egypt.

7. How do I contact you?+-

You can reach us at:

Still have a question?+-

Reach out anytime, we're here to help.